Need For VoIP » VoIP Market http://www.needforvoip.com VoIP Marketplace Thu, 17 Jul 2008 21:56:08 +0000 http://wordpress.org/?v=2.3.1 en VoIP Resellers: The Big Opportunities Ahead http://www.needforvoip.com/voip-resellers-the-big-opportunities-ahead/ http://www.needforvoip.com/voip-resellers-the-big-opportunities-ahead/#comments Fri, 09 Nov 2007 10:30:41 +0000 admin http://needforvoip.com/voip-resellers-the-big-opportunities-ahead/ Today’s VoIP resellers can rest assured that there’s simply no shortage of business opportunities being presented by VoIP. Consider this: Palo Alto, Calif., based Radicati Group Inc., recently forecast that nearly three-quarters of corporate phone lines will use VoIP within the next 3 years. Jumping on board are businesses ranging from mom-and-pop shops to blue chip companies such as Bank of America and The New York Times Co. But as competition heats up, and PBX prices decline, many VARs are seeking new ways to win customers — and revenue.

A Shift to Software

Topping the list of fresh opportunities is VoIP software. “In the past, telephony solutions consisted of actual PBX hardware,” says Jayanth Angl, a research analyst at Info-Tech Research Group. “But today, things are becoming more software-based. So it’s a different model where VARs are selling system hardware but also selling software licenses, plus additional services.”

It’s a trend currently being played out among today’s top vendors. Take, for example, Microsoft. The Redmond giant expects 100 million business users to make VoIP calls on its Office Communications software within three years. That is more than double the size of the current VoIP market. Two versions of Microsoft’s Office Communications software are now in beta testing. Jeff Raikes, president of Microsoft’s business division, says, “Software is set to transform business phone systems as profoundly as it has transformed virtually every other form of workplace communication.”

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